Georgia Born Patientco is Reinventing the Healthcare Billing Experience – Alan Nalle, Chief Strategy Officer

On-location at FinTech South Jim Fitzpatrick interviews Alan Nalle, Chief Strategy Officer at Patientco, a fintech company focused exclusively on healthcare. Since its founding in 2009, Patientco is growing fast. Currently located in the heart of Buckhead they have over 70 employees constantly working to provide service to clients all across the United States. The company experienced a 50% growth over the course of 2018 and they are forecasting another great growth throughout the upcoming year.

Alan tells Jim, “More than half of Americans have received an unaffordable healthcare bill” which is just one of the reasons that motivated the company’s founder, Bird Blitch, to reimagine the healthcare billing experience. With great tools available in bill presentment and bill payment, Patientco used this to create their own tailor-made services for healthcare-specific technology to turn the usually frustrating and confusing billing process into something that actually drives customer loyalty.

Using flexible and affordable payment options and payment plans coupled with tailored communication, Patientco is making it easier than ever to understand the healthcare bill and trust that the bill is correct.

Alan also discusses with Jim the hopes that Patientco has for the future and moving forward with their business. Alan says that five years from now Patientco hopes to be helping more health systems, partnering with health insurance companies to perhaps revisit how payments are made, and giving patients even more opportunity to pay. But Alan says that ultimately Patientco wants to be the champions of affordability.  They are aware that there are a large number of patients who defer care due to out of pocket concerns, and this impacts not only the health of communities but the health of health systems as well, and it is Patientco’s hope to provide affordable and easy solutions to this.

To learn more about Patientco and their work check out the full interview above or go to their website at www.patientco.com.

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