How can you expand your business’s team without needing to pay for extra office space and train new employees? Outsourcing. Many companies are now outsourcing many of their needs to a third party. It’s often more cost-efficient and less hassle than training a team on your own. Services can be provided 24/7 as needed, without any time zone restrictions. Take a look at these eight everyday tasks that you can easily outsource.
- Phone-Based Customer Support
Outsourcing your phone-based customer support allows you to offer seamless service, 365 days a year, any time of day or night. That often means more satisfied customers, and in turn, much higher customer retention rates. An outsourced provider can also offer multiple language support that you might not be able to provide on your own.
- Help Desk Inquiries
If you have a business website, help desk inquiries can be outsourced to a dedicated team, taking the load off your current support base. That increases employees productivity, and reduces work-related stress, as they are not distracted by trying to chat with a client and do another job at the same time.
- Software IT Services
Most of your business’s software IT services, such as virus and malware protection, updating operating systems or apps, managing networked communication centers, and running cloud computing, can all be performed remotely through an outsourced department, without the need to train and maintain an in-house software team.
- Data Centers
Hosting your business’s data center offshore protects it from unexpected downtime due to power grid failures or severe storms in your area. Most hosts also include multiple redundant servers, so you can rest assured that your system is always up and running, no matter what. Outsourcing your data center also saves you a great deal of expense and time compared to setting up your own data center.
- Online Marketing
Do you use social media, ad networks, paid search, or SEO to promote your business’s website? Hiring an experienced outside company for your online marketing needs can eliminate the steep learning curve, and the continual need to stay up to date with the latest trends. Their experience can also make sure that your online marketing funds are best used where they will be most effective.
- Blog Posts
Blogging is a great way to attract more online traffic to your business, but making all those daily posts can be time-consuming. Outsourcing your blogging research, writing, and posting to somebody else is the perfect solution to keeping your blog filled with fresh, engaging content.
- Payroll Management
For substantial businesses, payroll management can take up a large chunk of time. It’s often more productive to outsource payroll tasks, and can even be much cheaper. Outsourcing to a third party payroll company also ensures that your employees get paid on time, every time, with no waiting for paychecks because your payroll manager has suddenly fallen sick or has some other emergency.
- Accounting and Bookkeeping
Many business owners try to manage their accounting and bookkeeping by themselves, but this can be a financial nightmare. If you can’t afford to hire an expensive in-house accountant, try a less expensive outsourcing option to help you with your accounting and bookkeeping needs. That takes the strain off you and ensures that your finances get appropriately handled.
A more productive business is a more profitable business. Handing off tasks to an outside party can give you more time to concentrate on running your business, without having to micro-manage every task.
