Effective leadership is widely believed to be an essential part of an organization’s success. Dr. Janet Lapp, a keynote speaker, author, and psychologist, joins us on today’s episode of The Small Business Show. Dr. Lapp will offer her perspective on rethinking your leadership style to spur change and create a healthier work environment.
For the past 25 years, Dr. Janet Lapp’s change leadership books and audacious programs have curated clear, actionable paths to the future for over 3,000 organizations worldwide, including the Instituto de Ejecutivos de Finanzas in Argentina, Ritz-Carlton Hotels and IBM Sales in the USA, the government of St. Petersburg, Russia, and The Hospital Authority of Hong Kong.
Key Takeaways:
1. Searching for “What makes a great leader” on Google will yield almost a billion different results. According to Dr. Lapp, “People follow those who, when present, make them feel good about themselves.” implying that the key is people’s perception of you when they’re with you.
2. There is no one best style for possessing great leadership qualities. However, a great leader will possess the following attributes:
- Empathy
- Authenticity
- And self-awareness
3. According to Dr. Lapp, people differ in their awareness and capabilities. “Everyone can have the same approach to leadership by having a clear vision of what’s expected and having the same awards given at the same level of accountability.”
4. Dr. Lapp claims that silent quitting returns us to the previous mechanistic understanding of leadership from the Industrial Revolution. Back then, leaders used mechanical techniques, such as diagnosing and replacing an issue with a malfunctioning part.
5. However, those who approach leadership that way nearly never succeed since leadership is a social system rather than a mechanical one.
“Who you are at work is who you are everywhere.” – Dr. Janet Lapp
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